Terms and conditions.
The product will be dispatched within 15 working days following the order.
The tracking ID will be sent at the time of order dispatch.
Ordered product will be delivered within 2-3 working days inside of Kerala and 3-5 business days outside of Kerala.
The collection of products from the agency is the clients’ responsibility.
If any customer has received damaged or defective plants, the exchange or return request shall be accepted, given that the customer holds an unboxing video as proof, that clearly shows the damage or defect.
If damage is noticed at the time of collection of the products, please inform us through email within 3working days after the date of dispatch to get replacement without additional cost. Delayed complaints will not be accepted.